Capgemini Uncovers Top 5 Tech Trends to Watch in 2025

Nov 27, 2024

Capgemini unveiled today its “TechnoVision Top 5 Tech Trends to Watch in 2025”, focused on the technologies that are expected to reach an inflection point in the next year. The focus on AI and generative AI (Gen AI) is shared both by executives around the world as well as by the venture capital professionals that were interviewed in a global survey to be published at CES in January 2025. It is anticipated to also have a significant impact on other key technologies which are likely to reach a stage of maturity or breakthrough in 2025.

 

“Last year, Capgemini’s Top 5 Tech Trends predicted the emergence of smaller Gen AI language models and AI agents, both of which came to fruition. We also signaled the importance of Post-Quantum Cryptography, which was confirmed by the publication of the National Institute of Standards and Technology’s standards last summer. And as anticipated, semiconductors have been at the center of attention in 2024 with significant evolution driven by the massive use of AI and generative AI, as well as shifts in market dynamics,” explains Pascal Brier, Chief Innovation Officer at Capgemini and Member of the Group Executive Committee. “In 2025, we see AI and Gen AI having a major impact on companies’ priorities and also on many adjacent technology domains, such as robotics, supply chains, or tomorrow’s energy mix.” 

 

Technologies to watch in 2025

 

  1. Generative AI: From copilots to reasoning AI agents

Generative AI is now entering the dawn of a gentrification where AI systems are evolving from isolated tasks to specialized, interconnected agents. In fact, according to a Capgemini Research Institute survey of 1,500 top executives globally, which will be published in January 2025, 32% of them place AI agents as the top technology trend in data & AI for 2025.  Thanks to the increasing capabilities of logical reasoning in Gen AI models, these will start operating more autonomously while providing more reliable, evidence-based outputs, and will be able to manage tasks such as supply chains and predictive maintenance without constant human oversight. AI systems can handle dynamic decision-making in more sensitive environments where correctness is paramount. The next step will be the rise of a super agent, an orchestrator of multiple AI systems, optimizing their interactions. In 2025, these advancements will enable new AI ecosystems across industries, allowing new levels of efficiency and innovation.

 

Why it matters: With the maturation of AI models, transformer models and other Gen AI architectures have reached new levels of sophistication and accuracy, making multi-agent systems viable for real-world, complex, dynamic decision-making, even in unpredictable situations. This is set to unlock greater potential in industries that rely on quick, flexible responses to unexpected challenges, such as healthcare, law, and financial services.

 

  1. Cybersecurity: New defenses, new threats

AI is transforming cybersecurity, enabling both more sophisticated Gen AI-enhanced cyberattacks and more advanced AI-driven defenses to the point where almost all organizations surveyed (97%) in the recently published Capgemini Research Institute’s report say they have encountered breaches or security issues related to the use of Gen AI in the past year. In recent years, with remote work, companies now face a larger attack surface and greater vulnerability to these threats. In fact, 44% of top execs in the upcoming Capgemini Research Institute report place the impacts of Gen AI in cyber as the top technology topic in cybersecurity for 2025. To mitigate these risks, there have been renewed investments and innovations in endpoint and network security, increased efforts to automate threat detection, especially using AI-driven threat intelligence, as well as an effort to prepare for the future by reinforcing encryption algorithms, in particular the growing interest into Post-Quantum Cryptography to protect against the next expected disruption: quantum-computing threats. This shift marks a broader transformation in how businesses approach security and build trust in their increasingly autonomous systems. 

 

Why it matters: In 2025, generative AI-powered cyberattacks will continue to be more sophisticated and widespread, increasing risks for organizations. In parallel, as AI plays a larger role in decision-making and operational control, ensuring that humans trust these systems will become crucial. But it's not just about being safe—it's about feeling safe. Cybersecurity must address both technical and psychological concerns, ensuring not only protection but confidence in the systems people rely on daily.

 

  1. AI-driven robotics: Blurring the lines between humans and machines

Advancements in AI technology have accelerated the development of next-generation robots, building upon innovations in mechatronics and expanding beyond traditional industrial uses. While robotics used to be dominated by hard-coded, task-specific machines, the development of Gen AI is spurring the development of new products (including humanoid robots and collaborative robots - or cobots) that can adapt to diverse scenarios and learn continuously from their environment. According to the Capgemini Research Institute’s upcoming report, 24% of top executives and 43% of Venture Capitalists see AI-driven automation and robotics as one of the top 3 tech trends in data and AI in 2025. With robots becoming more autonomous and AI taking on complex decision-making roles, the future of work may see a shift in the traditional structure of authority. The rise of AI-powered machines that mimic human behaviors challenges our understanding of leadership, responsibility, and collaboration, ultimately pushing us to reconsider the role of humans.

 

Why it matters: As Industry 4.0 progresses, AI-powered robots will drive efficiency, flexibility, and innovation, becoming key components of intelligent, connected systems that redefine industrial processes. By 2025, advances in natural language processing and machine vision will further enhance their capabilities, allowing robots in manufacturing, logistics, and agriculture to take on more complex roles within the modern workforce.

 

  1. Nuclear: The surge of AI driving the clean tech agenda

The energy industry is in the midst of a transformative shift, with the energy transition accelerating at an unprecedented pace. This change is fueled by mounting pressure to fight climate change and supported by rapid innovations across various sectors, from renewables and biofuels to low carbon Hydrogen and beyond. Nuclear energy stands out as a focal point for 2025: nuclear is re-emerging at the top of the business agenda, propelled by the urgent need for clean, dependable and controllable power that can support the rising energy demands of AI and other high-energy technologies. Although in September/October 2024,   very few top execs globally identified Small Modular Reactors (SMRs) as a top 3 Sustainability technology for 2025, SMR technology development is expected to accelerate by 2025, and other key innovation priorities include strides toward limitless, clean power with nuclear fusion, or Advanced Modular Reactors that differ from light water reactors in the use of new types of fuels and a higher temperature and for some of them the promise to reduce the production of nuclear waste. 

 

Why it matters: Driven by the massive energy demands of AI, major tech players are turning to nuclear energy to meet their growing computing needs. Large-scale investments are expected to further accelerate innovation in reactor technology and waste management, as the tech industry acknowledges that renewables alone cannot sustain its energy demands.

 

  1. New generation supply chains: Agile, greener and AI-assisted 

In the last few years, businesses have had to navigate increasingly complex, unpredictable market conditions. Key technologies including AI, data, blockchain, IoT, and connectivity with Terrestrial Satellite Networks are now playing a strategic role in improving the cost efficiency, resilience, agility, circularity, and sustainability of supply chains. These technologies are allowing companies to enhance their predictive capacities and navigate an ever-changing ecosystem as they have now reached a sufficiently high level of maturity and therefore reliability. Meanwhile, progress in space techs such as low-earth orbit satellite constellations is particularly essential to increase coverage in white spots which is crucial for companies to be able to control their entire supply chains throughout the globe. In fact, according to the Capgemini Research Institute’s upcoming report, 37% of top executives see these new-generation supply chains powered by technologies as the top tech trend in industry and engineering in 2025. Additional regulatory and environmental constraints will make this shift all the more critical to ensure competitiveness, agility and resilience.

 

Why it matters: In 2025, global supply chains will keep facing environmental disruptions, regulatory pressures, and geopolitical tensions which will impact the flow of goods and raw materials. New regulations like the European Union’s Digital Product Passport will make it mandatory for companies to track and disclose the environmental footprint of their products, pushing them to adopt more sustainable practices. 

 

Beyond 2025 - technologies shaping the next 5 years:

 

  1. Engineering biology: BioSolutions to today’s most pressing challenges

While the potential of engineering biology and its ability to transform manufacturing, develop drugs, and produce materials with novel properties has been widely discussed over the past years, this technology is yet to reach its scaling phase. According to the Capgemini Research Institute’s upcoming report, 41% of top executives believe that molecular assembly will reach maturity and become commercially viable by 2030. Meanwhile, 37% of them envision the same for Genomic Therapies. In the coming years, we can look forward to new innovations in this diverse field, such as personalized mRNA vaccines and GenAI for protein design.

 

  1. Quantum computing: on the verge of the quantum leap

According to the upcoming Capgemini Research Institute survey, 55% of top executives and 44% of VCs expect quantum computing to be one of the top 3 technologies within the ‘Computing & Networking’ space which will create a major impact in 2025. 41% of top executives expect to be experimenting with quantum computing Proofs of Concepts with limited use cases, and 27% of the top executives surveyed expect the technology to be partially scaled in some parts of the organization in 2025. The key question is – when will the quantum leap happen, and who will master it?

 

  1. Artificial General Intelligence: I think, therefore AI am? 

AI reasoning capabilities have made spectacular progress over the past 5 years, and some predict an era of artificial general intelligence (AGI). As such, 60% of top executives and 60% of VCs surveyed by the Capgemini Research Institute believe this technology will reach maturity and become commercially viable by 2030. Would this technology basically be able to mimic human intelligence to the point of making it irrelevant? This topic leads to exaggerated predictions, and some now question whether the intelligence potential of the technology is really unlimited.

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Latest Experts Thoughts

Calo’s Evolution from Regional Innovator to Global Foodtech Powerhouse

Shaimaa Ibrahim 

 

As Saudi Arabia’s food technology sector continues to evolve at a rapid pace, Calo has emerged as a leading success story. The company has effectively combined innovation with nutrition, redefining the way personalized, ready-to-eat meals are delivered and consumed.

 

Calo was founded with a clear mission: to make healthy living simpler. By leveraging artificial intelligence and advanced supply chain systems, the company offers daily, customized meals tailored to individual needs. What started as a bold idea in the Kingdom has grown into a fast-scaling regional player, now expanding into major European markets.

 

The company recently secured $64 million in a significant funding round, marking a key milestone in its growth. This was followed by the acquisition of two well-known UK-based health food brands, highlighting Calo’s global ambitions. With plans to list on the Saudi stock exchange, the company is well positioned to accelerate its international expansion.

 

In this exclusive interview, Sharikat Mubasher speaks with Ahmed Al Rawi, Co-founder and CEO of Calo, about the company’s origin, the challenges it has faced, and its long-term vision. He also offers insights into the current state of the food tech sector in Saudi Arabia and the key opportunities shaping innovation and entrepreneurship in this dynamic industry.

 

Can you tell us about the inception of Calo in the Saudi market and the founding vision that has driven the company’s journey since its launch?

Calo was born out of a simple observation: people want to eat healthy and personalized meals, but most don’t have the time or energy to prepare them daily. Our founding vision was clear — to make healthy easy. We launched in Saudi Arabia because we believed the Kingdom would be an ideal environment to grow this model, given the increasing awareness around health and fitness. From day one, our focus has been on personalization powered by technology and building a vertically integrated model that delivers a world-class experience starting from Riyadh.

 

Following your successful $64 million funding round, how does Calo plan to deploy this capital to diversify its product portfolio and accelerate its growth trajectory?

We are humbled by the strong investor interest in our Series B extension. This capital will be deployed across three main levers:

  • Product expansion: introducing new segments such as athlete-focused macro personalization, premium “Chef’s Picks,” and a healthy CPG line.
  • Geographic scaling: expanding both within Saudi Arabia and internationally, including our recent entry into the UK and Oman.
  • Innovation and AI: investing in personalization technology and AI-driven customer experiences to ensure that the customer remains at the heart of everything we do.

What are the key markets in which you operate, and what is the current size of Calo’s customer base? How is this customer base distributed geographically?

Calo currently operates in Saudi Arabia, the UAE, Bahrain, Kuwait, Qatar, and the UK, with a recent launch in Oman where over 10,000 customers are already on the waiting list. Across these markets, we now serve hundreds of thousands of customers, with Saudi Arabia remaining our largest market.

 

How many retail outlets does Calo currently operate, and what are your near-term plans for opening new locations?

We now operate over 10 retail outlets across the GCC, including hospital-based locations, and we are committed to opening new sites every quarter. Our strategy is to complement our digital subscription model with physical locations that increase accessibility, enhance brand visibility, and allow for new customer touchpoints.

 

Calo reported over 50% year-on-year growth in the first half of 2025. What were the primary drivers behind this impressive performance, and how do you intend to sustain this momentum for the rest of the year?

Our growth has been driven by three main factors:

  1. Segment diversification — expanding our offerings to athletes, lifestyle-focused customers, and clean-eating enthusiasts.
  2. Localization — appointing General Managers in each market, giving us deeper customer understanding and stronger execution.
  3. Brand strength — our positioning as the go-to personalized meal subscription in the region continues to build trust and loyalty.

Looking ahead, we will continue to double down on customer experience, expand our footprint, and embed personalization even more deeply into every interaction.

 

You recently acquired leading UK food brands such as Fresh Fitness Food and Detox Kitchen. What strategic goals do these acquisitions aim to achieve, and how will they strengthen Calo’s presence in the UK market?

Our acquisitions of Fresh Fitness Food and Detox Kitchen were strategic moves to accelerate our UK entry. Both brands came with strong teams, supply chains, and customer trust. The integration allowed us to bring Calo’s operational excellence and technology while respecting the DNA that made these brands successful. This dual approach strengthens our presence in the UK by combining local expertise with Calo’s mission and innovation.

 

What role do you believe AI plays in transforming the food technology industry, and how is Calo leveraging this technology to enhance its services and improve the customer experience?

AI is redefining what personalization means in food. At Calo, we are piloting Calo Black, an AI-powered private chef experience that uses natural conversation to capture nuanced preferences and generate personalized daily menus. Beyond the customer interface, AI is embedded across our workflows — from menu optimization to supply chain efficiency — making us faster, leaner, and more customer-centric. Ultimately, AI will help us bring our mission of “making healthy easy” to life at scale.

 

What are Calo’s plans for further geographic expansion within Saudi Arabia and internationally? Are there any upcoming partnerships or product launches you can disclose?

In Saudi Arabia, we continue to deepen our footprint with new retail outlets and partnerships such as our collaboration with Armah Sports. Internationally, we are scaling operations in the UK, Oman, and evaluating other markets where we see strong demand. On the product side, we are preparing to launch our own line of healthy CPG products as well as expanding into on-demand delivery to meet customers across more occasions.

 

As Calo prepares for its public listing on the Saudi stock exchange, what are the key objectives of this move, and how will it support the company’s future growth and expansion?

Our planned IPO is an important milestone. It reflects our ambition to cement Calo as one of the Kingdom’s leading consumer-tech success stories while giving us access to capital markets to fuel further global expansion. Beyond financial growth, a public listing will deepen our transparency, governance, and ability to attract top talent as we scale globally.

 

How do you evaluate the current state of the food tech sector in Saudi Arabia? What major opportunities do you see, and what advice would you offer to entrepreneurs looking to enter this space?

Saudi Arabia is one of the most exciting markets globally for foodtech. Rising health awareness, strong digital adoption, and government support for innovation create immense opportunities. For entrepreneurs, my advice is simple:

  • Obsess over the customer — build around real needs, not assumptions.
  • Invest in local expertise — talent that understands the culture and customer is your greatest asset.
  • Balance speed with sustainability — rapid growth is exciting, but thoughtful execution builds long-term success.

 Above all, never lose sight of your core mission. Expansion and innovation should strengthen your identity, not dilute it.


 

 

Ground Up Growth: How Greenfield FDI and Startups Are Re-Engineering Saudi Arabia’s Economy

Kholoud Hussein 

 

Greenfield foreign direct investment (FDI) is no longer episodic, it’s compounding. In the first half of 2025 alone, investors announced 203 greenfield projects worth $9.34 billion, a 30% year-on-year jump in project count that underscores Saudi Arabia’s evolving appeal as a platform for new capacity, plants, data centers, and service hubs rather than mere capital transfers or acquisitions. Riyadh leads by a wide margin—100 projects and $2.3 billion—with Dammam (21 projects; $1.28 billion) and Jeddah (13 projects; $1.22 billion) emerging as secondary magnets in a multi-city investment map that policy planners have sought to build since Vision 2030’s launch. 

 

Why greenfield—and why now?

Three policy levers have altered investor behavior. First, regulatory reforms—commercial courts, a modernized civil transactions law, and faster company formation—are gradually reducing transaction friction and legal uncertainty. The Regional Headquarters (RHQ) program adds a powerful demand-side nudge: multinationals that want to win government business now need a Saudi RHQ, helping seed executive talent, procurement, and shared services in the Kingdom. As Investment Minister Khalid Al-Falih noted earlier this year, nearly 600 global firms have committed to an RHQ in Saudi Arabia, well ahead of the original 2030 target. 

 

Second, the Premium Residency framework—expanded in 2024–2025—simplifies long-term settlement for skilled professionals, investors, and founders, including dedicated tracks for entrepreneurs and investors. That matters in greenfield projects where expatriate leadership and specialist technicians must relocate to design, commission, and operate new assets. Applications crossed 40,000 between January 2024 and July 2025, a leading indicator of human-capital inflows tied to investment. 

 

Third, sectoral strategy has become more “bankable.” Industrial policy in advanced manufacturing, logistics, clean energy, and digital infrastructure is translating into investible pipelines. The Ministry of Industry and Mineral Resources reports 1,346 new industrial licenses in 2024, channeling SR50 billion ($13.3bn) of fresh commitments and bringing private investment in industrial cities to SR1.9 trillion—a base that foreign manufacturers can plug into for suppliers, utilities, and land. 

 

The city map: Riyadh ascendant, co-anchors emerge

Riyadh’s dominance in greenfield projects is not accidental. The capital now bundles market access, procurement proximity, and talent density. The once-quiet King Abdullah Financial District (KAFD) is filling with global names—HSBC, Accenture, Goldman Sachs, Morgan Stanley—turning the skyline into substance and giving CFOs and general counsels a neighborhood to recruit from. As one recent analysis put it, regulatory reforms have improved the legal framework even as investors continue to ask for greater clarity across agencies. 

 

But the geography is widening. Dammam channels industrial and energy logistics through the Eastern Province’s ports and suppliers, while Jeddah—with its Red Sea connectivity—pulls in logistics, tourism, and consumer projects. The distribution of project counts and capital across these cities—Riyadh 100; Dammam 21; Jeddah 13—confirms a multi-node investment story rather than a single-city bet. 

 

Greenfield meets startups

The most important complement to greenfield FDI is the startup engine that services, localizes, and extends foreign projects. Saudi venture activity rebounded sharply in 2025: by mid-year, the Kingdom posted a 116% YoY jump in capital deployed and a 31% rise in deal count, matching the UAE for the first time in H1 deal volume. This matters because international manufacturers and digital operators increasingly source innovation from local SaaS vendors, AI integrators, and robotics startups orbiting their plants and offices. 

 

Policy alignment is visible in the Entrepreneur License and the RHQ rules. The entrepreneur track allows qualified foreign founders to set up 100% foreign-owned startups—often as service providers to greenfield entrants—while the RHQ push draws corporate venture arms and innovation budgets into Riyadh. By mid-2025, 550 foreign startups had been licensed under the entrepreneur scheme—up 118% year-on-year—with 364 incubators and accelerators licensed nationwide to help scale them. A founder of a European industrial-AI firm now opening in Dammam put it succinctly at a private investor roundtable: “Our Saudi entity exists because our customers’ Saudi plants now exist”—a network effect where greenfield begets startup formation and vice versa. 

 

Where the projects are going

The sector distribution of H1-2025 greenfield announcements tracks three structural themes:

 

1) Advanced industry and clean tech. With new industrial licenses and utility corridors in place, manufacturers are building for the GCC and wider MENAT region. Chinese-Saudi ties have deepened beyond crude: from 2021 to Oct-2024, China became the top source of greenfield FDI into Saudi Arabia—$21.6 billion—mostly in clean technologies. Expect more battery materials, solar components, and grid-adjacent electronics as localization ratios rise. 

 

2) Digital infrastructure and AI services. RHQ mandates bring CIOs and CTOs closer to Saudi demand centers, driving data center builds, cloud points of presence, and AI integration work. The transition of KAFD from a real-estate project to a functioning financial and advisory hub puts more dealmakers and systems integrators within walking distance—important for multi-year transformation programs.

 

3) Logistics and tourism. Red Sea assets and the Kingdom’s burgeoning visitor economy are catalyzing warehousing, freight forwarding, and destination infrastructure. Greenfield FDI is attractive in these sub-sectors because global operators can standardize formats and import operating playbooks while training local teams to scale.

 

Interactions with executives reveal a pattern. One European mobility CEO whose firm is commissioning a Riyadh assembly facility noted privately that the “RHQ rule changed our cost-benefit analysis—being here is now the default”, adding that proximity to large government buyers reduced bid risk. That sentiment echoes broader coverage that the RHQ rule has become a decisive factor in competitive positioning for contracts. 

 

A US manufacturing executive added that talent visas and premium residency eased the relocation of commissioning engineers—“We used to rotate teams; now we can plant them”—crediting the expanded residency categories for compressing timelines. The sustained influx of premium residency applicants in 2024–2025 supports that operational angle. 

 

Startups as force multipliers

For foreign investors, the Saudi startup scene is a force multiplier, not a sideshow. Corporate innovation managers are now writing local checks to automate back-office functions, deploy industrial IoT, and stand up Arabic-first AI copilots. The rebound in Saudi venture funding in H1 2025 (+116% YoY) provides foreign companies with a denser supplier ecosystem for software and services, reducing vendor concentration risk and enabling pilots to scale faster. 

 

Policy has synchronized on the supply side too. The Entrepreneur License enables 100% foreign-owned tech startups with incubator endorsements or IP/patent credentials—critical for specialist vendors that prefer full control over code and export rights. As that cohort scales—550 foreign startups licensed by mid-2025—large greenfield investors can source more of their localization roadmaps domestically. 

 

Headwinds

Investors are not naïve about risks. Execution complexity on giga-projects, uneven agency coordination, and cost inflation remain top of mind. Reporting in late 2024 and 2025 highlighted delays and scope resets at mega-developments, prompting some boardrooms to stage capital in tranches tied to off-take, permitting, or infrastructure milestones. Officials have framed signature projects like NEOM as “generational investments,” signaling tolerance for long runways while trying to avoid over-promising short-term outcomes. 

 

At the same time, ministers have emphasized macro resilience and non-oil momentum to reassure investors during bouts of geopolitical noise or commodity volatility. In late-2024 remarks, the investment minister argued that non-oil activity has maintained a 4–5% trend since 2017, even as the IMF adjusted near-term growth forecasts due to oil market management. That narrative—stability plus reform—is part of why greenfield decisions are continuing rather than pausing. 

 

What to expect next 

Deal flow broadens beyond Riyadh. Riyadh will remain the anchor, but Dammam and Jeddah should capture rising shares in energy-adjacent manufacturing and logistics/tourism, respectively. The H1-2025 distribution offers a baseline for the next two years as supply chains are rerouted closer to demand and ports. 

 

Premium Residency and RHQ continue to clip friction. With tens of thousands of residency applications and ~600 RHQs already committed, the soft infrastructure for talent mobility and corporate governance is maturing. Each additional RHQ is effectively a funnel for supplier mandates and local procurement that greenfield operators can tap. 

 

Startups become embedded vendors. The 118% annual jump in licensed foreign startups and the 116% YoY leap in H1-2025 venture funding are not cosmetic. They are the early signs of a procurement market where Saudi-based SaaS, AI, and Industry 4.0 firms are preferred partners for localization and Arabic-first adaptation. Expect corporate venture capital and joint labs to proliferate inside KAFD and nearby innovation districts. 

 

Greenfield spreads into services. Not all greenfield is smokestacks. Banks, insurers, and professional services are standing up operating centers and shared-services hubs to serve the GCC, anchored by RHQ mandates and deepening local client rosters. The visible “re-tenanting” of KAFD is one barometer of that pivot. 

 

A founder’s lens

For founders—Saudi and foreign—the opportunity is unusually bidirectional. Greenfield projects create demand-side certainty for B2B startups: quality assurance, maintenance, workflow automation, Arabic NLP, ESG reporting, and workforce upskilling. The entrepreneur pathway enables foreign technologists to establish Saudi-based entities directly; accelerators and incubators—364 licensed as of mid-2025—can mitigate the risks associated with the first year by providing customer introductions and guidance on product-market fit. In turn, startups make foreign factories and service hubs more competitive regionally, helping parent companies justify additional waves of capex. 

 

One Riyadh-based industrial AI founder described the flywheel candidly: “We built for a single multinational plant; six months later we were in four facilities across two cities.” That is what Greenfield looks like when it works: physical assets anchoring software demand, and software compressing time-to-productivity for physical assets.

 

Finally, Saudi Arabia’s greenfield story is not simply about large checks; it is about institution-building that converts checks into capacity, jobs, and exportable know-how. The 203 projects in H1-2025 document momentum; the RHQ numbers document commitment; the startup licensing and venture rebound document optionality. Together, they form the scaffolding of a non-oil economy that investors and founders can model around.

 

Challenges remain—predictability, inter-agency clarity, and global macro headwinds—but the direction of travel is unmistakable. As one policymaker put it on stage in Riyadh late last year, the Kingdom is “resilient and investable” even as it manages near-term oil and fiscal variables. For greenfield investors and the startups that orbit them, the actionable question is no longer if Saudi Arabia fits the strategy. It’s where—Riyadh, Dammam, Jeddah—and how fast.

 

 

Building Bulletproof Startups: Why Crisis Management Is a Founder’s Most Underrated Skill

Ghada Ismail

 

Every founder dreams big. Maybe you want to build the next unicorn, shake up an entire industry, or just prove the doubters wrong. We spend endless hours chasing product-market fit, pitching investors, and running growth experiments. But here’s the uncomfortable truth: none of it matters if your startup can’t survive its first real storm.

And storms will come. That’s where crisis management—an unglamorous but vital skill—quietly decides whether a startup folds or fights through.

 

The Crisis You Don’t See Coming

Startups rarely die from the challenges we expect. It’s the curveballs that sting. A regulator rolls out new rules that wreck your business model. An investor pulls out right before payroll. Your product crashes just as your first big wave of users arrives. Veteran founders know this. They don’t waste energy pretending crises won’t happen. Instead, they prepare, because preparation beats panic every time.

 

Why Founders Don’t Talk About It

Let’s be honest: talking about crisis planning doesn’t sound positive. It feels like admitting weakness. Founders prefer to pitch bold visions, not “what if everything breaks?” scenarios. But the thing is, investors and teams don’t expect perfection; they expect adaptability. A founder who says, “Here’s what could go wrong, and here’s how we’ll handle it,” isn’t sowing doubt. They’re building trust.

 

Building Your Startup’s “Crisis Muscle”

You don’t have to wait for chaos to test you, but you can train for it in the following ways:

  1. Scenario mapping. Write down your top “nightmare” risks. For each, note warning signs, who acts first, and what immediate moves you’d make. That’s your crisis textbook.
  2. Cash contingencies. Know your minimum runway. Keep an emergency cash reserve that you can fall back on when things go wrong, like a sudden drop in sales, a lawsuit, or a supply chain problem. This safety net gives your startup breathing room to survive a crisis and plan the next move. Founders who survive downturns usually made financial discipline a habit long before.
  3. Communication protocols. Don’t wing it when bad news hits. Decide now how you’ll brief your team, investors, and customers. One clear, honest message beats a dozen scattered ones.
  4. Be Ready to Pivot. A crisis can reveal weaknesses in your business model. Use it as a chance to adapt, whether that means adjusting your pricing, changing suppliers, or targeting a new customer group.
  5. Prepare your employees for the worst. Run “what if” rehearsals with your team and prepare them for different scenarios. What if the platform goes down for 48 hours? What if your biggest client walks? This protocol can save your company later.

 

Crises Can Spark Breakthroughs

Crises are tough, but they can also open new doors. In Saudi Arabia, startups like HungerStation and Jahez used the disruption of COVID-19 to adapt fast and secure their lead in the market.

The bottom line: a crisis might show you what’s broken, but it can also point you to opportunities you wouldn’t have noticed otherwise.

 

To Wrap Things Up…

Vision gets people excited to join your journey. Resilience keeps them there when the dream feels shaky. You don’t need to obsess over every disaster scenario, but you do need a framework for how you’ll respond when—not if—the storm comes.

Think of crisis management as founder insurance. Not the glamorous part of the job, but the part that keeps your dream alive. That’s how you build a startup that doesn’t just grow fast, but rather lasts.

 

Your voice, your wallet: The power of voice in seamless financial transactions

Noha Gad 

 

The e-payments have become the backbone of modern commerce as they enable everything from online shopping and bill payments to peer-to-peer money transfers and business-to-business transactions. The adoption of e-payments has surged in recent years thanks to their convenience, speed, and security features, such as tokenization and biometric authentication. Both businesses and consumers benefit from the ability to make instant or near-instant payments anytime and anywhere with minimal friction, setting the foundation for a cashless economy. 

Voice payments emerged as one of the latest innovations in the broader e-payments ecosystem. They allow users to perform financial transactions simply by speaking commands to voice-enabled devices like smartphones, smart speakers, or virtual assistants such as Amazon Alexa, Google Assistant, and Apple Siri. 

Voice payments leverage artificial intelligence (AI), natural language processing (NLP), and voice recognition to interpret spoken instructions, authenticate users, and process payments seamlessly without the need for physical interaction with devices. By saying commands, users can enjoy a faster, more convenient, and hands-free transaction experience.

This type of payment integrates with payment gateways and banks behind the scenes to complete these transactions securely, often using voice biometrics and multi-factor authentication to ensure safety.

 

How do voice payments work?

To conduct financial transactions via voice, users must follow few steps:

       *Activation: users activate their voice assistant by saying a wake word or opening a voice payment app and tapping the microphone button.  

       *Instruction: the user clearly states their payment command, specifying the action, the recipient, and the amount to be paid or transferred.

       *Voice recognition and processing: The voice assistant captures the spoken command and converts it into text using voice recognition technology. NLP algorithms then interpret the intent and details of the transaction.

       *Authorization: The assistant securely communicates with the user’s linked financial accounts to authorize the transaction. 

       *Authentication: Security steps, such as voice biometrics, passcodes, or multi-factor authentication, may be required.

       *Transaction processing: Once authorized, the payment instructions are transmitted to the payment service provider, which verifies the details and transfers the funds between accounts.

       *Confirmation: The user receives confirmation via voice feedback or on-screen notification.

 

Although voice payments offer great convenience and innovation in the digital payment space, they also come with several significant challenges and concerns that must be addressed for widespread adoption and trust. This includes:

       *Security risks. The risk of unauthorized transactions grows, as voice commands can be accidentally or maliciously triggered on voice-enabled devices.

       *Privacy. Voice payment systems collect sensitive data, including voice recordings and biometric profiles. Thus, protecting user privacy through secure storage, encryption, and adherence to data protection regulations is critical.

       *Accuracy. Voice recognition still faces challenges regarding accuracy, especially in noisy environments or with diverse linguistic accents and speech patterns.

       *Integration and standardization. The lack of universal standards makes it difficult to integrate voice payments across different devices and platforms. 

 

Future outlook

The future of voice payments is promising, driven by the rapid growth and transformative innovations that are expected to reshape the way consumers and businesses make financial transactions.  The voice payments market is expected to grow significantly, driven by key trends, including advanced biometric authentication, AI-powered personalization, and the integration of blockchain technology.

With the rising popularity of voice assistants and smart devices, along with consumers’ increasing comfort with voice commands, voice payments are expected to become an integral part of daily financial activities. This shift reflects a broader trend toward more natural, seamless, and user-friendly interactions in digital commerce. 

As voice payment technology matures, it will offer unprecedented convenience, enabling users to conduct transactions with simple spoken commands anytime and anywhere. Businesses and financial institutions are poised to leverage these technologies to streamline payment processes, reduce friction, and engage consumers more effectively.

Finally, voice payments are set to become a mainstream, trusted method of payment, fundamentally changing the way society conducts financial exchanges in the upcoming years.

AI-First Startups: The New Blueprint for Innovation

Kholoud Hussein 

 

In the evolving landscape of global entrepreneurship, a new breed of companies is taking center stage: AI-first startups. Unlike traditional businesses that adopt artificial intelligence as an enhancement or add-on, AI-first startups are built on the premise that artificial intelligence is not just a tool but the very foundation of their business models. These startups are not simply using AI to optimize; they are reimagining entire industries by placing algorithms, data, and machine learning at the core of their value proposition.

 

What Makes a Startup “AI-First”?

The distinction between AI-enabled and AI-first is subtle yet transformative. An AI-enabled company might apply machine learning to streamline existing processes, such as automating customer service or improving logistics. An AI-first company, however, is designed with AI as its primary engine of value creation. Its products and services would not exist without AI capabilities—whether it’s predictive healthcare platforms that detect diseases before symptoms emerge, or financial tools that automate lending decisions in real time.

 

This orientation requires more than just technology adoption; it demands a mindset shift. Founders of AI-first startups begin by asking, “What problem can AI solve that humans alone cannot?” From there, the business model, operational structure, and customer interactions are built around the unique strengths of artificial intelligence.

 

The Competitive Edge of AI-First Models

Placing AI at the center offers several advantages. First, AI-first startups benefit from exponential scalability. Algorithms learn, improve, and adapt at a speed no human team can match, making it possible to handle vast data volumes and complex decisions with minimal incremental costs.

 

Second, these companies often create high barriers to entry. Proprietary data sets, refined models, and constant feedback loops mean that competitors without the same AI infrastructure face difficulty catching up. Consider the healthcare AI startup that trains on millions of patient records; its predictive accuracy becomes more robust over time, creating defensible value.

 

Third, AI-first startups are positioned to unlock entirely new markets. In sectors like education, AI tutors can scale personalized learning experiences to millions of students simultaneously. In agriculture, machine-learning models enable precision farming that boosts yields while conserving resources. In finance, algorithm-driven startups are redefining credit scoring, wealth management, and fraud detection.

 

Challenges on the AI-First Journey

Yet the AI-first path is far from frictionless. Building such companies demands heavy upfront investment in data infrastructure, talent, and computational resources. Unlike conventional startups that can bootstrap with minimal technology, AI-first ventures often require specialized machine learning engineers and access to high-quality datasets—both of which are scarce and costly.

 

Moreover, questions around trust and transparency loom large. Customers, regulators, and investors increasingly demand explainable AI. Startups that fail to demonstrate ethical standards risk reputational damage and regulatory pushback. Data privacy and security are also paramount, as breaches or misuse can dismantle consumer confidence overnight.

 

Another challenge lies in the talent war. Skilled AI professionals are among the most sought-after globally, and early-stage companies must compete with tech giants that can offer far greater compensation. Startups that succeed often do so by creating mission-driven cultures that attract talent motivated by the impact they can make, rather than salary alone.

 

Why Investors Are Paying Attention

Despite challenges, investors are flocking to AI-first startups. The global surge of funding into generative AI is a testament to the belief that these companies will shape the next decade of innovation. For venture capitalists, the appeal lies in the asymmetry of outcomes: the potential to back companies that can dominate entirely new categories.

 

A McKinsey report estimates that AI could contribute up to $4.4 trillion annually to the global economy. Startups that position themselves at the frontier of this transformation stand not only to capture market share but also to dictate the rules of new industries.

 

The Future Belongs to the AI-First

As industries across the world digitize, the difference between surviving and thriving may come down to how deeply companies embed artificial intelligence into their DNA. AI-first startups are not waiting for incumbents to lead the way; they are rewriting the script entirely.

 

For founders, this represents both an opportunity and a responsibility: to leverage AI in ways that solve real-world problems, create equitable growth, and maintain trust. For investors and policymakers, the rise of AI-first startups signals a paradigm shift—one where the most valuable companies of the future may not just use AI but will exist because of it.